Privacy Policy

Last Updated: May 15, 2024

1. Data We Collect

We may collect the following types of information:

1.1 Personal Information

• Contact Information: Name, email address, phone number, and mailing address when you contact us or book our services.
• Account Information: Username and password if you create an account on our website.
• Payment Information: Credit card details, billing address, and other financial information when you purchase our services (payment processing is handled by secure third-party processors).
• Communication Information: Records of correspondence if you contact us.
• Demographic Information: Information such as your age, gender, and preferences when voluntarily provided.

1.2 Technical Information

• Usage Data: Information about how you use our website, including pages visited, time spent on pages, and navigation paths.
• Device Information: Information about your device, including IP address, browser type and version, operating system, and device identifiers.
• Location Data: Approximate location derived from your IP address.

1.3 Photography Content

• Images and Media: Photographs and videos we create during photography sessions.
• Session Information: Details about photography sessions, including dates, locations, and preferences.

2. How We Use Your Data

We use your personal information for the following purposes:

2.1 Service Provision

• To provide and deliver the photography services you've requested.
• To process and complete transactions, and send related information including confirmations and invoices.
• To communicate with you about our services, respond to inquiries, and provide customer support.

2.2 Business Operations

• To maintain and improve our website and services.
• To analyze usage patterns and optimize user experience.
• To detect, prevent, and address technical issues or security incidents.
• To fulfill our contractual obligations and enforce our terms.

2.3 Marketing and Communication

• To send promotional communications and newsletters (with your consent where required by law).
• To inform you about new services, special offers, and events that may be of interest to you.
• To display targeted advertising based on your interests and interactions with our website.

2.4 Legal Obligations

• To comply with applicable laws, regulations, and legal processes.
• To respond to lawful requests from public authorities.
• To protect our rights, privacy, safety, or property, and that of our clients or others.

3. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal information.
• Rectification: You can request that we correct inaccurate or incomplete information.
• Erasure: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information.
• Data Portability: You can request that we transfer your information to another organization or directly to you.
• Objection: You can object to our processing of your personal information for direct marketing purposes.
• Withdraw Consent: If you have given consent for us to process your personal information, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below. We will respond to all legitimate requests within one month.

4. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services).
• Business Partners: When necessary to provide services you've requested (e.g., printing labs, album manufacturers).
• Legal Authorities: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

5. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze how our site is used.

5.1 What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

5.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
• Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functionality Cookies: Enable the website to provide enhanced functionality and personalization based on your preferences.
• Targeting Cookies: Used to track your browsing habits and display advertising that is relevant to your interests.

5.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies, block certain types of cookies, or set your browser to notify you when cookies are being placed on your device.

Please note that restricting cookies may impact your experience on our website and limit certain functionality.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:

• Encryption of sensitive data
• Secure network infrastructure
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Photography content (images and videos) will be retained in accordance with our service agreements and your preferences. By default, we retain final edited images for 12 months after delivery to you, unless otherwise specified in our service agreement.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

If we transfer your personal information to countries outside the European Economic Area (EEA) or the United Kingdom, we will ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have inadvertently collected information from a child under 16, please contact us immediately.

For photography services involving children, we require consent from a parent or legal guardian.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date.

We encourage you to review this policy periodically. Your continued use of our website or services after any changes to this privacy policy constitutes your acceptance of the changes.

11. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

We are committed to addressing your concerns and will respond to all legitimate inquiries within one month.